Sales Policy

Product Availability
All products listed on totalinsurance.click are subject to availability. In the rare event that an item is out of stock or unavailable, we will notify you promptly via email or phone. In such cases, we offer you the option of a full refund, the chance to select an alternative product of equal or greater value, or the opportunity to wait for the product to be restocked (if applicable). While we make every effort to maintain up-to-date inventory levels, availability is subject to changes without prior notice.

Pricing
We strive to provide accurate pricing for all products listed on our website. However, occasionally, pricing errors may occur due to technical issues or human error. In the event of a pricing discrepancy, we will contact you as soon as possible before processing your order. You will be given the option to accept the corrected price or cancel the order. If the item is priced incorrectly and you choose to cancel, we will refund your payment in full.

We also reserve the right to change prices at any time without prior notice, including for items in your cart or on previously placed orders. If an order is impacted by a price change, you will be notified, and any necessary adjustments will be made.

Order Confirmation
Once you have placed your order, you will receive an email confirmation that outlines the details of your order, including the items purchased, prices, and delivery address. Please carefully review the information in your confirmation email to ensure everything is accurate. If there are any discrepancies (such as incorrect item quantities, pricing, or personal information), please reach out to us immediately so that we can rectify the situation. Orders will only be processed once the details have been confirmed.

Payment Methods
We accept a wide range of secure payment methods to ensure a seamless checkout experience. Available payment options include:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover, and other major credit cards.
  • PayPal: A secure and convenient option for online payments.
  • Other Payment Providers: We also accept payments via other trusted payment gateways, such as Stripe and Apple Pay, depending on your location and preferences.

Rest assured that your payment information is processed securely through industry-standard encryption methods. We do not store any sensitive payment details on our site, and all transactions are handled with the highest level of security.

Shipping and Delivery
At totalinsurance.click, we aim to process and ship all orders as quickly as possible. Shipping costs and delivery times will be calculated based on the size and weight of your order, as well as the shipping method chosen. We offer a variety of shipping options, including standard, expedited, and express services.

  • Standard Shipping: Typically delivers within 5–7 business days.
  • Expedited Shipping: Typically delivers within 2–3 business days.
  • Express Shipping: Typically delivers within 1–2 business days.

Please note that delivery times may vary depending on factors such as the shipping destination, order volume, and external factors like weather conditions or carrier delays.

Returns and Refunds
We want you to be completely satisfied with your purchase. If you are not happy with your order, you can return eligible items within 30 days of receiving them. To initiate a return, please contact our customer service team at info@totalinsurance.click or call 517-736-3147. Return instructions and a return shipping label will be provided.

Returned items must be unused, in their original condition, and in the original packaging. Items that are damaged or altered cannot be accepted for a return. Upon receiving your return, we will inspect the item(s) and issue a full refund to your original payment method within 7–10 business days. Refunds will be processed minus the cost of shipping unless the return is due to a fault with the item or an error on our part.

For defective or incorrect items, we will cover the return shipping costs. Please review our Return Policy page for additional details.

Privacy and Security
We take the privacy and security of our customers very seriously. All personal information provided during the checkout process, such as your name, address, and payment details, is stored securely and used only for processing your order. We do not share, sell, or rent any of your personal information to third parties without your consent, except where required by law.

Contact Us
If you have any questions or concerns about our sales policy, product availability, or order status, please don’t hesitate to contact us:

We are committed to providing excellent customer service and ensuring your experience with us is smooth and satisfying.