Privacy Policy

At Total Insurance, your privacy is our highest priority. We recognize the importance of safeguarding your personal information and are committed to ensuring that it is protected and used responsibly. This Privacy Policy outlines how we collect, use, and protect the information you share with us, as well as the measures we take to maintain your privacy. By using our website and services, you consent to the practices described in this policy.

1. Information Collection

We collect personal information when you interact with our website or services. The types of personal information we may collect include:

  • Contact Information: Your name, email address, phone number, and mailing address, which are needed to process orders, deliver products, and communicate with you.

  • Payment Information: Details such as your credit card or other payment methods, which are securely processed during purchase transactions.

  • Account Information: If you create an account with us, we may collect additional information, such as login credentials, to provide you with a personalized experience.

  • Technical Information: We may also collect information about your use of our website, such as IP address, browser type, device information, and browsing activity to enhance our website’s functionality and performance.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • Order Processing: To process and fulfill your purchases, and manage your orders.

  • Communication: To communicate with you about your orders, provide customer service, and send you promotional offers, newsletters, or updates on new products and services. You may opt out of receiving marketing communications at any time.

  • Personalized Experience: To improve your shopping experience by tailoring our content, product recommendations, and advertisements based on your preferences and past interactions with our website.

  • Website Improvement: To improve our website’s functionality, enhance user experience, and fix any issues related to performance or security.

  • Legal Compliance: To comply with applicable laws, regulations, and legal processes, including fraud prevention and identity verification.

3. Data Protection

We are committed to securing your personal data and take various steps to protect it. These include:

  • Encryption: All sensitive information, such as payment details, is transmitted using encryption technology to ensure data security during transactions.

  • Secure Payment Processing: We use trusted and secure third-party payment processors to handle payment transactions, ensuring your financial information is handled with the highest level of security.

  • Access Control: We restrict access to your personal information to authorized employees and partners who need it to perform their duties. These individuals are trained in data privacy and security practices.

  • Regular Audits: We regularly audit our security measures to identify and address potential vulnerabilities and ensure ongoing protection of your data.

4. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your data in the following situations:

  • Service Providers: We may share information with trusted partners and service providers who assist us in operating our website, processing payments, delivering orders, or conducting business operations. These providers are required to keep your information confidential and use it solely for the purposes for which it was shared.

  • Legal Requirements: We may disclose your information to law enforcement authorities or regulatory agencies when required by law, or if we believe such disclosure is necessary to protect our rights or the safety of others.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the business assets. We will notify you before your data is transferred or becomes subject to a different privacy policy.

5. Your Choices and Rights

You have the right to:

  • Access and Update Your Information: You can review, update, or delete your personal information by logging into your account or contacting us directly.

  • Opt-out of Marketing Communications: If you no longer wish to receive promotional emails or newsletters from us, you can unsubscribe at any time using the link in the emails or by contacting us.

  • Request Data Deletion: You may request that we delete your personal information, subject to legal requirements and business obligations.

6. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please do not hesitate to contact us:

Street: 3568 Haven Lane, Lansing, Michigan, United States
Phone: 517-736-3147
Email: info@totalinsurance.click